Service Guarantee & Refund Policy

WOW Beauty Salon – Service Guarantee & Refund Policy
Last updated: 06 May 2026

We provide services with reasonable care and skill as required by the Consumer Rights Act 2022.

Corrections
If you are not satisfied, contact us within 5 days (ideally 48 hours). We offer a free correction where reasonably possible after assessment.

Refunds
– Refunds are not normally given for completed services.
– Deposits are non-refundable for late cancellations or no-shows.
– If we fail to meet legal standards, you may be entitled to correction, price reduction or refund.

14-Day Cooling-Off
Applies to distance contracts (prepaid online services not yet started).

Aftercare
Following aftercare instructions is essential. Failure to do so may void the guarantee.

Complaints
Contact us first. If unresolved — you may contact the Competition and Consumer Protection Commission (CCPC).

Reviews

    
 
 
       Posted on Google  
   
   Malu Fiedler 
 
 
 
 Trustindex verifies that the original source of the review is Google. amazingg i love my haircut with Hanya!! great professional
  
 
      Posted on Google  
   
   Anjum Zaheer 
 
 
 
 Trustindex verifies that the original source of the review is Google. Loved the ambience and customer service of this salon . From the minute you enter till you leave you will be pampered. Fatima gave a fresh look my hair with a beautiful haircut and toning it . Loved the place . Will come back for sure
  
 
      Posted on Google  
   
   Daisy Rickards 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing blowdry with the lovely Rania
  
 
      Posted on Google  
   
   Tereza B 
 
 
 
 Trustindex verifies that the original source of the review is Google. awesome!!
  
 
      Posted on Google  
   
   Hend Al Marri 
 
 
 
 Trustindex verifies that the original source of the review is Google. Professional and comfy ambiance
  
 
      Posted on Google  
   
   Yasmin Yassin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very nice staff, price, and service
  
 
      Posted on Google  
   
   Mashal Karim 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thank you for a great service!
  
 
      Posted on Google  
   
   Pilar Balbuena 
 
 
 
 Trustindex verifies that the original source of the review is Google. They  are  all staf they are good  good service
  
 
      Posted on Google  
   
   andrei jhonsen 
 
 
 
 Trustindex verifies that the original source of the review is Google. I can confidently say that Wow Salon is truly one of the best when it comes to customer service. From the moment you walk in, the receptionist greets you warmly, and the entire team makes sure you feel welcomed, valued, and completely at ease. The atmosphere is relaxing, the staff are professional and attentive, and every visit feels like a treat. I’ve had my nails and hair done here multiple times, and they never fail to impress me with their consistency, quality, and attention to detail. They really take the time to understand what you want and deliver results that go beyond expectations. Worth to spend every penny.